Privacy Policy

At VideoCraft AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, use our services, or communicate with us. This may include:

  • Personal information, such as your name, email address, and payment information
  • Account information, such as your username and password
  • Content you create, upload, or share through our services
  • Communications you send to us

We also automatically collect certain information when you use our services, including:

  • Log information, such as your IP address, browser type, operating system, and pages visited
  • Device information, such as your device type, operating system, and unique device identifiers
  • Usage information, such as how you interact with our services
  • Cookies and similar technologies, which help us recognize you and personalize your experience

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Develop new products and services
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

3. Sharing of Information

We may share your information in the following circumstances:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of VideoCraft AI or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

5. Your Choices

You can access and update certain information about you from within your account settings. You can also request that we delete your account and information by contacting us.

6. Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

8. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@videocraft-ai.com.

Last updated: April 9, 2023